Quality of administrative procedure settlement systems announced

The Ministry of Information and Communications (MIC) on July 11 announced the quality evaluation system for information systems handling administrative procedures at the ministry and provincial levels for 2024. According to the MIC National Digital Transformation Agency, the evaluation results of these information systems provide a basis for ministries, sectors, and localities to clearly understand the current situation, and identify existing shortcomings and limitations, thus taking solutions to enhance the quality and efficiency of online public services in the coming time.

Accordingly, 84 systems of ministries, sectors and localities were scored on a scale of 100, with six groups of criteria including function, structure, layout; performance; information security; convenient access to information; connection to the system monitoring and measuring the level of supply and use of digital government services – EMC.

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